Refund policy

Thank you for shopping with us! Here's a simplified version of our return and refund policy:

Warranty:

  • Every refurbished product is covered by a 1-month warranty period, effective from the delivered date. This warranty excludes physical damage, burn-related issues, or cases where the laptop becomes non-functional (dead).

3-Day Return Policy:

  • You have 3 days from the delivered date to return your item for a refund or exchange if you're not satisfied.

 

Eligibility for Returns:

  • Items must be unused, unaltered, and in their original packaging.

 

How to Return:

  1. Contact our customer service within 3 days of receiving your order to request a return.
  2. Pack the item securely with all original accessories, documents, or labels.
  3. We’ll arrange for the return, usually offering a convenient pick-up option.
  4. Once we receive and verify the item, we'll process your refund or exchange within 7 business days.

 

Refunds:

  • After your return is approved, your refund will be processed within 7 business days to your original payment method. Please allow time for your bank or credit card company to process the refund.

 

Exchanges:

  • If you want to exchange an item (e.g., for a different size or color), let us know when requesting the return. Exchanges depend on product availability.
  • A shipping fee will apply on return product, fee depending on product.

 

Damaged or Defective Items:

  • If your item arrives damaged or defective, contact us immediately. We'll guide you on how to return the item and arrange for a replacement or refund.

Order Cancellation:

  • If your order is canceled due to unavailability or any other reason, we’ll refund the full amount to your original payment method within 7 business days.

 

Contact Us:

  • Customer Service:

    • Email: shyamitcare@gmail.com
    • Call: +91 9599765856

Policy Updates:

  • We may update this policy, so please check back periodically.

Thank you for shopping with shyamitcare.com!